About
Frequently Asked Questions
Answers to the questions we hear most from current and prospective members.
What is OSHEAN?
OSHEAN, Inc. is Rhode Island's nonprofit Research and Education Network (REN). Founded in 1999, OSHEAN is a member-owned coalition of universities, K-12 schools, libraries, hospitals, government agencies, and other non-profit organizations dedicated to providing innovative Internet-based technology solutions for its member institutions and the communities they serve.
Who can become an OSHEAN member?
Membership is open to Community Anchor Institutions — colleges and universities, K-12 schools and districts, libraries, healthcare organizations, state and local government agencies, and other non-profit organizations in Rhode Island and the surrounding region. Contact us to discuss membership for your organization.
What services does OSHEAN provide?
OSHEAN delivers carrier-class optical transport over its 700+ mile Beacon fiber network, premium Internet service with Cloudflare DDoS protection, Internet2 access, cloud connectivity (AWS Direct Connect, Azure ExpressRoute, Google Cloud Connect, Oracle OCI), a full cybersecurity portfolio (managed Fortinet firewalls, Cisco Umbrella, Cisco Duo MFA, SecureWorks VDR, Securly filtering, Armis cyber exposure management, Apptega GRC), managed DNS with NS1, SD-WAN, and 24/7/365 Network Operations Center support. See all services.
What is the Beacon network?
Beacon is OSHEAN's private, 700+ mile, 48-strand fiber-optic network spanning Rhode Island and southeastern Massachusetts. Now in its third generation, it is built on Cisco DWDM and NCS platforms with a Segment Routing/EVPN meshed architecture, 50-millisecond optical failover, and the ability to multiplex 40 wavelengths of 400Gbps each on a single fiber pair. Learn more about the Beacon network.
What is a Research and Education Network (REN)?
A REN is a specialized network operator that serves the research, education, healthcare, and public-service communities of a state or region. As Rhode Island's REN, OSHEAN is the Regional Network Connector for Internet2 — the nationwide 400/800Gbps research and education backbone — and a founding member of the Northeast Regional Education Network (NEREN).
How is OSHEAN governed?
OSHEAN is a non-profit governed by a Board of Directors drawn from its member institutions — CIOs and technology leaders from the region's universities, schools, libraries, healthcare systems, and government agencies. Meet the current board on our Team page.
Does OSHEAN support E-Rate and CIPA compliance for schools and libraries?
Yes. OSHEAN ensures K-12 school and library members have content filtering solutions that meet the requirements of the Children's Internet Protection Act (CIPA), with options that comply with the standards required for E-Rate subsidy funding. The k12.ri.us domain space is also offered free to OSHEAN K-12 members in Rhode Island.
How do I get technical support?
OSHEAN's Network Operations Center is available 24/7/365. Call (877) 390-4563 or email NOC@OSHEAN.org. Members can also check ticket status and network analytics in the Member Portal.
How do I learn more or get a quote?
Reach out through our contact page, call (401) 398-7500, or email info@oshean.org — our Member Services team will follow up to discuss your organization's needs.
Still have a question?
Our Member Services team is happy to help — reach out and we'll get you answers.

