About
Frequently Asked Questions
Answers to the questions we hear most from current and prospective members.
What is OSHEAN?
OSHEAN, Inc. is Rhode Island's nonprofit research and education network and a member-focused technology partner for Community Anchor Institutions. More than 160 member organizations use OSHEAN services across education, healthcare, libraries, government, and community organizations.
Who can become an OSHEAN member?
Membership is open to Community Anchor Institutions — colleges and universities, K-12 schools and districts, libraries, healthcare organizations, state and local government agencies, and other non-profit organizations in Rhode Island and the surrounding region. Contact us to discuss membership for your organization.
What services does OSHEAN provide?
OSHEAN delivers advanced networking, security, and cloud services. The portfolio includes 600+ miles of owned fiber optic backbone, Premier Internet with integrated Cloudflare and Kentik DDoS protection, Internet2 access, supported cloud connectivity, managed infrastructure, partner security platforms, governance tools, DNS with NS1, Fortinet-based SD-WAN, and concise 24/7/365 Network Operations Center support. See all services.
What is the Beacon network?
Beacon is OSHEAN's 600+ miles of owned fiber optic backbone. It includes 400+ optical-layer backbone transport nodes and supports high-capacity regional networking for OSHEAN member organizations. Learn more about the Beacon network.
What is a Research and Education Network (REN)?
A REN is a specialized network operator that serves the research, education, healthcare, and public-service communities of a state or region. As Rhode Island's REN, OSHEAN is the Regional Network Connector for Internet2 — the nationwide 400/800Gbps research and education backbone — and a founding member of the Northeast Regional Education Network (NEREN).
How is OSHEAN governed?
OSHEAN is a nonprofit governed by a Board of Directors drawn from member organizations. Meet the current board on our Team page.
Does OSHEAN support E-Rate and CIPA compliance for schools and libraries?
Yes. OSHEAN ensures K-12 school and library members have content filtering solutions that meet the requirements of the Children's Internet Protection Act (CIPA), with options that comply with the standards required for E-Rate subsidy funding. The k12.ri.us domain space is also offered free to OSHEAN K-12 members in Rhode Island.
How do I get technical support?
OSHEAN's Network Operations Center is available 24/7/365. Call (877) 390-4563 or email NOC@OSHEAN.org. OSHEAN members can use the Member Portal to access available network and service information, including ticket status and network analytics, in one place.
How do I learn more or get a quote?
Reach out through our contact page, call (401) 398-7500, or email info@oshean.org — our Member Services team will follow up to discuss your organization's needs.
Still have a question?
Our Member Services team is happy to help — reach out and we'll get you answers.

