Libraries have long been cornerstones of community engagement. But in the digital age, their role is expanding far beyond bookshelves. Increasingly, libraries serve as access points for broadband internet, digital education, workforce development, and even telehealth. As the needs of their communities evolve, so must their infrastructure.

For many Rhode Islanders, the library has become a key site of digital equity. But offering reliable, secure connectivity to patrons requires planning, investment, and robust support.

Why Libraries Are Becoming Digital Hubs

Closing the Digital Divide

Many households still lack broadband access at home. Libraries provide free Wi-Fi, device lending programs, and digital literacy classes that help bridge this gap.

Supporting Telehealth Access

As telehealth becomes more common, libraries offer private spaces and high-speed internet for patients who lack access elsewhere. The FCC and state programs are increasingly funding this effort.

Enabling Workforce Development

Libraries provide training on resume writing, job searching, and digital skills. Public computers and virtual meeting rooms help jobseekers connect with employers.

Hosting Makerspaces and Tech Labs

To support innovation and learning, libraries are investing in 3D printers, VR headsets, and coding classes. These technologies require significant network bandwidth and uptime.

The Infrastructure That Makes It Possible

High-Speed, Symmetrical Broadband

Symmetrical broadband – where upload and download speeds are equal – is crucial for video conferencing, large file uploads, and cloud-based learning. OSHEAN’s fiber infrastructure ensures libraries can meet these demands.

Secure Public Wi-Fi

Providing open access Wi-Fi brings risks. Firewalls, content filtering, and endpoint security solutions help libraries offer safe connectivity to all patrons.

Cloud Services for Efficiency

From digital archives to integrated library systems, cloud computing enables flexible, cost-effective operations. Libraries can scale services, store data securely, and improve user experience.

Support and Training

Not all library staff are IT professionals. OSHEAN helps bridge the gap by providing technical support, staff training, and policy development resources.

Libraries as Partners in Digital Inclusion

As libraries take on these expanded roles, collaboration is key. OSHEAN works with libraries across the region to:

  • Conduct infrastructure assessments
  • Design scalable connectivity plans
  • Manage cybersecurity and compliance
  • Leverage funding opportunities like E-Rate

The transformation of libraries into digital hubs is one of the most exciting and impactful developments in the public sector. It reflects a deep commitment to equity, access, and lifelong learning.

With the right infrastructure and support, libraries can continue to meet the evolving needs of their communities—and OSHEAN is proud to be part of that journey.